Terms of service

OVERVIEW
This website is operated by Nourish Pet Co. Throughout the site, the terms “we”, “us” and “our” refer to Nourish Pet Co. Nourish Pet Co offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITYIn no case shall Nourish Pet Co, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages...

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Nourish Pet Co and our parent, subsidiaries, affiliates, partners, officers, directors, agents...

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at fetch@nourishpetco.com.au

SECTION 21 - SMS Communication Policy

  1. Consent to Receive Text Messages
    By providing your mobile phone number and opting into SMS messaging, you agree to receive recurring automated promotional and personalised marketing text messages (e.g., cart reminders) from Nourish Pet Co. These messages may include updates, alerts, and information related to our products and services. Consent to receive text messages is not a condition of any purchase.

  2. Opt-in Procedure
    When you enter your phone number in the designated field and submit it, you are opting into our SMS marketing program.

  3. Message Frequency
    You can expect to receive up to 2 messages per month.

  4. Charges and Carriers
    Message and data rates may apply. These charges are billed by and payable to your mobile service provider. Nourish Pet Co does not charge you for sending or receiving SMS messages.

  5. Supported Carriers
    This program is supported by all major carriers and most secondary carriers. Nourish Pet Co is not liable for delayed or undelivered messages.

  6. Opt-out Information
    You can opt out at any time by texting STOP. You will receive a confirmation message and no further SMS messages will be sent unless you opt-in again.

  7. Data Usage and Privacy
    Your phone number is used solely for SMS communication. It will not be shared or used for other purposes. Please refer to our Privacy Policy for more details.

  8. Modifications to SMS Terms
    Nourish Pet Co reserves the right to update or terminate this SMS policy at any time. Continued participation after changes constitutes your agreement to the revised terms.

  9. Contact Information
    For SMS-related queries, contact us at www.nourishpetco.com.au or email fetch@nourishpetco.com.au.